Question 1

What exactly do I get?

Accepted Answer

You get a premium canvas reinforced with high-quality wood, with the illustration printed in high definition and ready to hang once you finish it. You'll also find all the gems for your piece sorted by colour, the glue, the wax, the applicator pen, the tray and printed instructions to guide you through the whole process. You don't need to buy anything else. Just get comfortable and start creating.

Question 2

How is it different from an ordinary kit?

Accepted Answer

The difference is mainly the canvas and the way the whole kit is designed. Our piece is made on a rigid canvas reinforced with high-quality wood, so it won't warp or sag under the weight of the gems and you can enjoy the final result exactly as you created it. The design is also laid out so you can easily follow where each colour goes, even if it's your first time. It isn't a sheet you have to mount and frame afterwards: it's a finished artwork from the very first moment.

Question 3

Do I need any experience?

Accepted Answer

None at all. You don't need to have done anything like this before. The canvas makes it easy to follow where each colour goes and the instructions guide you the whole way. You just apply the glue in small areas, pick up the gems with the applicator pen and start placing them. Within minutes you'll have the rhythm.

Question 4

How long does a piece take?

Accepted Answer

It depends on your own pace. You can do it little by little in calm half-hour sessions, or spend longer whenever you feel like it. On average, expect around 5-8 hours to complete a canvas, though it varies with your rhythm and the design. It isn't a race: the idea is to enjoy the process over several days.

Question 5

What age is it suitable for?

Accepted Answer

We recommend our pieces for ages 14 and up. The gems are small parts and are not suitable for children under 3 due to the risk of swallowing. The glue should be used in a ventilated space, avoiding prolonged skin contact. As always, we recommend adult supervision where needed.

Question 6

Do I need to frame it?

Accepted Answer

No framing needed. Thanks to the reinforced backing, you can hang your piece directly and enjoy it as it is. In fact, we think that finish looks best and lets your creation take all the attention.

Question 7

How much is shipping?

Accepted Answer

Shipping is calculated from your delivery address at checkout and you always see it before paying, with no surprises. We prepare every order by hand within 2-3 days and send you a tracking number as soon as it leaves our studio.

Question 8

Can I pay in instalments?

Accepted Answer

Yes. Klarna is available at checkout in supported countries: you can split your purchase into 3 interest-free instalments, paying the first one today. You choose it when paying, with no paperwork and no extra cost.

Question 9

Can I return a piece?

Accepted Answer

Every piece is prepared specially for your order, so we don't accept returns.

Question 10

Do you make custom pieces?

Accepted Answer

Yes. We can turn your own design into a canvas using the same reinforced backing and the same materials as our pieces. If you'd like a custom piece, write to us from the contact page and we'll explain how the process works.

Frequently asked questions